Terms & Conditions

1. Acceptance of Terms

By accessing and using the services of Mumbai Expert Plumber, you accept and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Services Provided

Mumbai Expert Plumber provides professional plumbing services including but not limited to:

• Tap and faucet repair and installation
• Pipe leakage fixing and replacement
• Bathroom and toilet repair
• Drain cleaning services
• Water tank installation
• Motor and pump repair
• Kitchen plumbing services
• Emergency plumbing services

3. Service Terms

3.1 Inspection and Assessment

An on-site inspection may be required to assess the scope of work and provide an accurate quote. Inspection fees, if applicable, will be communicated in advance.

3.2 Pricing and Payment

Prices displayed on our website are indicative and subject to change based on actual site conditions, materials required, and complexity of work. Final pricing will be communicated before commencing work. Payment terms will be agreed upon before service delivery.

3.3 Appointments and Scheduling

We strive to honor all scheduled appointments. However, in case of emergencies or unforeseen circumstances, we reserve the right to reschedule appointments with advance notice.

4. Customer Responsibilities

As a customer, you agree to:

• Provide accurate information about the plumbing issue
• Ensure access to the work area
• Inform us of any relevant safety concerns or hazards
• Make timely payment as per agreed terms
• Provide necessary approvals for the work to be performed

5. Warranty and Guarantees

We stand behind the quality of our work. Warranty terms vary depending on the type of service provided and will be clearly communicated at the time of service. Warranties do not cover:

• Damage caused by misuse or neglect
• Normal wear and tear
• Acts of nature or external factors beyond our control
• Modifications made by third parties after our service

6. Limitation of Liability

Mumbai Expert Plumber shall not be liable for:

• Indirect, incidental, or consequential damages
• Pre-existing conditions not disclosed during inspection
• Damage to property resulting from hidden defects
• Delays caused by factors beyond our reasonable control

Our total liability shall not exceed the amount paid for the specific service in question.

7. Cancellation and Rescheduling

Customers may cancel or reschedule appointments by contacting us with reasonable advance notice. Cancellation charges may apply for last-minute cancellations.

8. Emergency Services

Emergency plumbing services are available 24/7. Emergency service rates may differ from regular service rates and will be communicated at the time of booking.

9. Materials and Parts

We use quality materials and parts for all plumbing work. Customers may request specific brands or materials, subject to availability and additional costs if applicable.

10. Property Damage

We take utmost care to protect your property during service. However, we are not responsible for damage to concealed pipes, fixtures, or structures that were not apparent before work commenced.

11. Permit and Compliance

For major plumbing work requiring permits or compliance with local building codes, customers are responsible for obtaining necessary permissions. We can assist in this process if requested.

12. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Mumbai Expert Plumber and protected by copyright laws.

13. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of modified terms.

14. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

15. Contact Information

For questions regarding these Terms and Conditions, contact us:

• Phone: +91 9892476305
• WhatsApp: +91 9892476305
• Address: Shop no 7, Gulistan Bldg, Near St Lawrence School, Marol Village, Andheri East, Mumbai, Maharashtra 400059